NAME
RT-Extension-OneClickClose - sets status of a given Ticket to resolved
and returns to the previous Search/Results page
DESCRIPTION
Sometimes it is cumbersome to go through several pages and to close a
ticket, OnClickClose resolves a ticket and returns to the previous
Search Page. Just add AfterSubmit=1 to the "Close" Link
RT VERSION
Works with RT 4.2
INSTALLATION
"perl Makefile.PL"
"make"
"make install"
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::OneClickClose');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::OneClickClose));
or add "RT::Extension::OneClickClose" to your existing @Plugins
line.
to use it use an URL like this
'OneClickClose/TITLE:OneClickC
lose'
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
AUTHOR
Mark Hofstertter University of Vienna
BUGS
All bugs should be reported via web to
L.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2015 by Mark Hofstetter
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991