CompuNotes
Notes from The Cutting Edge of Personal Computing
May 5, 1997
Issue 78

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CONTENTS
My Notes:
1=> My ISDN Story - Too Much Technology?, mailto:pgrote@i1.net
1.5=> I NEED A VISUAL BASIC PROGRAMMER! Are you the person?, 
mailto:pgrote@i1.net
2=> This Issue's Winner!

Reviews:
3=> Product: Drawing Discoveries, Educational/Graphic
Reviewed By: Don Hughes, mailto:dhughes@wwdc.com
4=> Product: Building the Corporate Intranet, Intranet/Book
Reviewed By: Dennis MacPherson, mailto:pctc@richmond.infi.net
5=> Product: Select Phone by Pro CD, Business/CDROM
Reviewed By: Paul Baker, mailto:pbaker@facstaff.wisc.edu

6=> Clickables!

--- BEGIN ISSUE

1=> ISDN - Too Much Technology?

Ever since ISDN slowly made its way to the scene I have been a huge 
fan! Although I have worked with ISDN in a professional role for over 
four years, I have never had an ISDN line at home. I thought who needs 
the speed.

As friends of mine, yes Stan and Roger, moved their way onto the 
digital superhighway I scoffed at how having that much more speed 
would make a difference. Sure, I found myself quickly assuming the new 
meaning of WWW as World Wide Wait, but ISDN can't be that much faster. 
Of course, that was my jealous side talking as the logical side was 
screaming, "You are an idiot. It's at least *6* times as fast as your 
modem!

For reasons best left unsaid, I decided to pull onto the digital 
superhighway. I called Southwestern Bell, my local telephone company, 
and found out a 128K dial up link, unlimited, was 128K. The price 
$92.00. That's it? Hmmmm.... I then called a local service provider 
known for being on the cutting edge and having rock bottom prices. 
They wanted $40.00 for unlimited dial up. Excuse me? Let me get this 
straight. You are going to give me 6 times the capacity of a 28.8 dial 
up account for only twice as much money. Yep.

A side note here -- I have no idea why dedicated access from 
Southwestern Bell and the service provider are so much money. 
Southwestern Bell wants three times the money for a dedicated ISDN 
line. Why? I have unlimited ISDN for $40.00 . . . The service provider 
wants 5 times the money for dedicated. For a simple TCP/IP address? 
Hmmmm.....

Southwestern Bell faxed me my SPIDs and the switch information I 
needed. The service provider company gave me the DNS and access 
numbers. Pretty easy so far. I pulled the Cardinal Terminal Adapter we 
got for review off the shelf and got it ready.

Another side note -- why do they call them ISDN Modems? A modem is a 
modulator-demodulator. It converts from digital to analog and then 
back. ISDN is all digital so it really should be called a MO for 
modulator . . . Of course MO isn't as catchy . . .

Southwestern Bell came out to install the line. Yes, I do do network 
cabling, but I always let the phone company come in and install the 
line. Call me a whimp. Friends whip me crap about it all the time, but 
I figure if they do it it will work without any problems. No, this 
isn't like every ISDN installation known to man -- there weren't any 
issues.

Racing home I couldn't wait to get on! I installed the Cardinal card 
and was aghast to see it only supported 64K using Windows 95 Dial Up 
Networking. I had to use some NetManage Chameleon drivers included in 
the box. Yech! I have had nothing but trouble with NetManage Chameleon 
wherever I have found it. But guess what? It installed fine.

The Cardinal utility was telling me I had a wiring problem. I knew 
this couldn't be the issue; my wife actually saw the phone guy test 
the line. Of course, Cardinal was nice enough NOT to include a D 
channel indicator so I couldn't tell if I was connected to the switch, 
trying to connect to the switch with the wrong information or dead in 
the water. Ugh!

Oops, I had misplaced my SPID sheet from Southwestern Bell. I called 
them and the lady told me my SPIDs with the suffix of 01. That didn't 
work. I was getting pretty ticked. It's like getting the coolest toy 
in the world you have waited a long time for, but can't use it because 
you don't have any batteries!

I called a friend to vent and he indicated his SPIDs ended with 0101. 
Interesting. I plugged in 0101 and it worked. I was now connected to 
my internet service provider at 128k! Wow! How could anyone have lived 
without this speed? Web pages POPPED onto my screen. Text acted like 
it was in my memory all along. This is cool! I spent all of Friday 
night surfing, downloading and doing the things you just can't do with 
28.8 like watching streaming video, listening to music in stereo and 
grabbing the latest news clips from CNN. It was all good. Too good. I 
went to bed at 3:00am!

The next morning I got up, cheerily connected to my ISP and noticed 
things were sluggish. Too slugish. In conversations with the ISP we 
noticed every fourth or fifth packet was being dropped. This was 
causing hell with my connection. Of course, the ISP said it was my 
Cardinal card. Since nothing had changed on my PC and nothing had 
changed at the ISP I decided to buy another terminal adapter. Three 
hours later I was trying a Boca terminal adapter. Same story. Called 
the ISP and he indicated Boca was the worst brand. Hmmmm... It still 
wasn't working. I explained to him that I had deinstalled TCP/IP and 
the ISDN drivers and then reinstalled with no luck. At that point he 
suggested something I hadn't thought of, deinstalling and reinstalling 
dialup Networking. I did it. You guessed it. My PC was hosed. I have 
so many patches and fixes for Windows 95 installed it just couldn't 
keep up. Whenever I tried to reinstall dial up networking it said it 
couldn't find files on the Windows 95 CD it needed. I had but one 
choice. I HAD TO REINSTALL WINDOWS 95.

I put the CDROM in and ran setup, picked my features and let it go. At 
this point I decided to try the Cardinal card again from scratch. 
After all the installation, after all the turmoil, it works. The speed 
is marvelous. But you know what, I can never add anything to my 
computer again <grin>

1.5=> I NEED A VISUAL BASIC PROGRAMMER, mailto:pgrote@i1.net

Help! I need a programmer to help me give life to a program idea I 
have. This is nothing complex. I need someone who can program a 
database type application for me.

If you are interested, please send me a message. I'll fax/send you an 
NDA and explain the details.

2=> Winner!
This issue's winner is tfinzel@clark.net!

3=> Product: Drawing Discoveries, Educational/Graphic
Reviewed By: Don Hughes, mailto:dhughes@wwdc.com

Brainstorm's Drawing Discoveries pronounces to be designed for 
blossoming artists from the age of 8 to 101.  However, right from the 
start, the graphic display is more oriented toward a young audience.  
If you are a mature computer user who can draw than this CD-ROM is not 
an valid product for you.  But, if you are like me and cannot draw 
anything more than straight lines with a ruler, then take a good look 
at this CD-ROM and you will be amazed how easy it is to learn to draw.

On page two of the Drawing Discoveries guidebook there is this 
quotation:  No matter how full the river, it still wants to grow 
Proverb from Zaire. The Drawing Discoveries software takes the user on 
a drawing, and linguistic tour of Africa. The language used on this CD-
ROM is Swahili, and there are numerous African music arrangements you 
can listen to as you draw.  The ever patient Akua is your guide for 
this journey.

System Requirements:

The CD-ROM comes with Windows 3.1, Windows 95 and Mac OS versions.

Windows 3.1 and 95
	Minimum 66 MHz 486 PC
	8 MB free ram
	10 MB hard drive space
	Minimum 640 x 480 screen resolution
	256 colors (SVGA)
	2x speed CD-ROM drive or better
	Windows compatible sound card
	Windows Compatible mouse
	Quick Time for Windows 2.1 (on CD-ROM)
	OPTIONAL:
	Windows Compatible printer
	Windows compatible Graphics Tablet

You simply insert the CD-ROM into the drive and Drawing Discoveries 
will autorun it's install program.  After the program has finished 
installing it will add the Brainstorm program group. Then you can 
either reinsert the CD-ROM (it autorun's) or click on the START button 
and PROGRAMS, Brainstorm.

I tested this on a 486DX 100MHz VL bus, with 16 meg of ram, ATI 
WinTurbo graphics card and a 2x CD-ROM drive and A Sound Blaster 16.  
The only error was encountered was that I run my system at high color 
(16 bit) and 800 x 600.  The Program would not run until I reset the 
color to 256, and dropped the screen resolution to 640 x 480.

Working with the program one can only wonder: is this a drawing 
lesson, or a history lesson or a language lesson?  In actually Drawing 
Discoveries is an educational tool that combines all these above 
functions into one program.   To quote Brainstorm: For our children, 
and the child in all of us, to learn is to breathe. Our purpose in 
creating Drawing Discoveries is to support and encourage that urge to 
GROW. Drawing is fun.  Drawing is an exclusively human activity and 
for the young child, its magic! Drawing Discoveries provides a safe, 
friendly learning environment where children develop not only drawing, 
visual, and motor skills, but through their personal participation and 
ownership in the art making process, build their confidence and self 
esteem as well.

Following the program start, and you sign in, the main menu appears 
displaying a map of Africa divided into three regions. At the bottom 
of the main screen are five buttons that represent a special module 
contained in Drawing Discoveries. The three distinctive regions of 
Africa are the grasslands, the rainforest and waterways, and the 
desert.  Each of these regions offers a different level of challenge 
to the developing artist. Each region has different animals and people 
for the user to study and learn how to draw.

In the Grasslands you will find the Lion, Giraffe, Elephant, Zebra, 
Vulture and the Masai Girl. In addition you will learn a bit of 
history of the region such as the term used for the grasslands savanna 
that came from a Spanish word meaning treeless plain. One learns that 
the savanna of Africa is not completely treeless, and some grass 
growing there can reach up to twelve feet in high.

With the program installed and my trusty mouse at the ready I started 
on my quest to draw a picture of a Lion the program asks you if you 
are going to use a mouse or paper & pencil for the drawing.  As you 
draw each part of the Lion you are guided by voice and an on screen 
display of each line.  Once you have your masterpiece finished you can 
color the drawing and print it out.  I will not tell you have my first 
attempt to draw a Lion turned out, but my wife is still laughing.

I recommend that you or a child use  paper & pencil or a graphics 
tablet as it will be much easier for making the drawing.   Brainstorm 
states the educational benefits of Drawing Discoveries are: 
Linguistic, Logical/Mathematical, Spatial, Musical, Kinesthetic, 
Interpersonal, and Intuitive. Does Brainstorm achieve all the stated 
goals in Drawing Discoveries?  In one simple answer YES.

Drawing Discoveries is an excellent product that makes learning  a new 
skill fun.  If you have children who want to know more about drawing 
and learn more about another country. Then you should explore Drawing 
Discoveries, by Brainstorm.  Even the older user wanting to learn how 
to draw, will find many tips and tricks about drawing on CD-ROM.

Brainstorm (a division of Interplay)
16815 Von Karman Avenue
Irvine Ca. 92606
Voice: (714) 553-9557
Web: <http://www.brainstormfun.com>

Ratings:
Install/Ease of Use: Gold
User Friendliness: Gold
Quality: Gold
End User: Young aspiring artists


4=> Product: Building the Corporate Intranet, Intranet/Book
Reviewed By: Dennis MacPherson, mailto:pctc@richmond.infi.net
MSRP: $39.95

"Building the Corporate Intranet" is a well-written, logical, and 
sometimes self-serving book on the subject of what to consider when 
planning to build an intranet. Often times while reading the book, I 
felt I was being briefed on the capabilities and expertise of the BSG 
corporation.

The book was written by Steve Guengerich, Douglas Graham, Mitra 
Miller, and Skipper Mcdonald; professional information technology 
consultants with the BSG Corporation. Their knowledge, experience, and 
professional savvy definitely shine through on every page. Their 
writing is both logical and erudite. In some instances, however, they 
bordered on the incomprehensible. Take, for example, this passage from 
a paragraph describing which TCP/IP protocol to use (p. 119): "Both 
[DHCP and Bootp] provide facilities that are logically similar to "LU 
Pooling" in the SNA gateway environment, where a device controls a 
pool of logical units (LUs), assigning them as requested (e.g., 
Microsoft SNA Server or Novell NetWare SAA)." Definitely not for the 
technologically squeamish.

On the third page of "Building the Corporate Intranet" the authors say 
it is "primarily a how-to book intended for readers with some 
familiarity with the Internet." To the contrary, readers with "some" 
or "little" familiarity with the Internet will have a difficult time 
with this book.

In spite of these occasional annoyances, the book does in fact succeed 
as a valuable resource for potential intranet architects. The process 
of building a corporate intranet is just not simple. The authors 
describe the procedure for building an intranet in a 12-step process 
developed by the BSG Corporation. The process is introduced in chapter 
two and then elaborated upon throughout the remaining twelve chapters.

In step one, you must first decide if you really need an intranet. 
Your decision should be based primarily upon three major 
considerations: your business goals and values, your company's 
informational needs, and the "business-enabling technology 
environments" that support your business values. Various methods and 
tools are suggested as aids in the decision-making process.

Steps two and three involve finding the "people power" needed to get 
the job done. Here, the authors recommend beginning your search for 
qualified people by reviewing your current staff's skills and 
experience. That's fine, provided you already know what skills and 
experience you are looking for. If you don't, they recommend you read 
ahead to learn more about the various architectures, tools, and user 
interfaces of intranets. In other words, save chapter three for last, 
when you know what you're doing.

Step four concerns organizational and cultural issues that must be 
dealt with in order to prepare for the affects an intranet will have 
on the employees of the company. Some of the issues addressed are 
politically ticklish and include legal issues such as information 
access and publishing policies, e-mail, trade secrets, and copyrights. 
The authors could have emphasized the importance of these and other 
related issues more strongly than they did because employee acceptance 
is a major factor early on in the development cycle of an effective 
intranet. Like an organ transplant, you may be able to successfully 
connect the new part, but the organism may simply reject it.

Steps five (intranet architectures), six (applications and 
prototypes), and seven (registration and IP addressing) are highly 
technical in nature. As a minimum, these chapters will give you an 
appreciation for the myriad complexities of building an intranet. 
You'll also get a better feel for the level of expertise you should be 
looking for when you return to steps two and three.

After finalizing the plan (Step 8), you learn the intricacies of 
implementing the architecture (Step 9) and developing the applications 
(Step 10). Implementation refers to the process of actually buying and 
installing all the necessary hardware upon which the intranet will 
run. Once the hardware is in place, you then proceed to develop a 
prototype system in accordance with whatever prototype development 
process your company currently has in place. BSG, of course, 
recommends various tools and systems they have developed as starting 
points.

Chapters 9 and 10 address intranet tools and the user interface, 
respectively. Topics covered include choosing tools and vendors, 
selecting browser and server software, and brief illustrations of 
programming languages, search engines, and the like. The user 
interface is discussed in terms of user interface design principles, 
general look and feel qualities, as well as specific page elements in 
HTML.

The final steps involved in building an intranet are the 
implementation of intranet policies and procedures (Step 11) and 
management of the intranet (Step 12). Topics covered in Step 11 
include guidelines for testing, operations, help system concepts, and 
connecting the intranet to the internet. A plan for developing a 
distributed systems management framework is described in Chapter 13 
which is suppose to correlate to the management of an intranet system. 
The connection is not obvious, however, to the ardent reader. The 
sections on establishing procedures is better and includes 
documentation, hardware and configuration maintenance, security, 
backup/restore procedures, and communications.

Finally, make sure you read the final chapter in this book entitled 
"Tips, Tricks, and Gotchas."  There, the authors draw upon their 
personal experiences and those of their clients. Some of the "gotchas" 
include failing to plan for flexible growth, improper selection of 
intranet architecture, and hiring one or two experts to lead a team of 
inexperienced developers. It sounds like they've "been there, and done 
that." Obviously, building an intranet, like most other systems 
development projects, does not always go as planned and the authors 
offer good examples and solutions for the many pitfalls along the way.

"Building the Corporate Intranet" succeeds not as a how-to for 
building intranets but rather as one of several technical resources 
for the initiation of an intranet project. I recommend it be read and 
used in conjunction with other research materials before one actually 
attempts to build "the" corporate intranet. A word of caution: if 
you're new to networks in general and the Internet in particular, seek 
out a more introductory-level treatise on the subject, by all means.

Guengerich-Graham-Miller-McDonald
ISBN: 0-471-16268-X
John Wiley & Sons, Inc., 1997

5=> Product: Select Phone by Pro CD, Business/CDROM
Reviewed By: Paul Baker, mailto:pbaker@facstaff.wisc.edu
Reviewed on: 486SX33, 16 MB RAM, Windows 95
Requires: Windows, 386, VGA, CD-ROM
MSRP: $99.00

If you do any marketing or sales, here's an indispensable tool. And if 
you like snooping around to see who lives where, how to reach them, 
and what their house is probably worth, Select Phone is just plain fun 
to play with!

Select Phone is a six-CD-ROM reference set that contains millions of 
residential and business phone and address listings from printed phone 
directories across the United States.

So, who needs it?  You can go to any number of search engines on the 
Web and look up phone numbers.  Unfortunately, you're limited to one 
number at a time. And it can be rather slow.

Select Phone gives you instant access to millions of listings. And 
instead of just a name, phone, and maybe an e-mail address, Select 
Phone's listings include the person's or business's name, street 
address, city, state and ZIP, phone number, geographical location, 
month and year the listing was published in a printed directory, and 
the date the listing first appeared in a Pro CD database. SIC Codes 
and descriptions are also included. SIC is the U.S. Standard 
Industrial Classification, which classifies businesses by category. 
The accompanying search-and-browse software comes in three flavors: 
DOS, Windows, and Macintosh.

Select Phone lets you search, sort, and export data in a variety of 
ways. You can do a search on a specific field or a combination of 
fields. Or you may start with a single listing and find other listings 
with the same name or a similar name (useful if you're unsure of the 
spelling, or if you're a genealogist tracking down distant 
relatives!).  Additionally, you can highlight a listing, then get a 
list of that person's neighbors on the same street, or listings with 
similar phone numbers, and listings within the same or similar ZIP 
code.  The default "hit list" is sorted by name, but to set up a print 
job, you can sort by ZIP code.

How you structure your search will affect how successful you are. For 
example, I searched for our local library, the Eager Free Public 
Library. When I searched on the keyword "library" it didn't appear in 
the list! Only those listings *beginning* with the term "library" were 
shown (Wisconsin had 138). So I then searched on the SIC code for 
libraries in Wisconsin and got 759 hits! But the SIC search was much 
slower than the previous search. For "fuzzy" searches, you can use a 
"wildcard" character--an asterisk. So I searched on "*library" and got 
more than the original 138, but, again, the process was slow.

The more data you enter, the faster the search operates. For example, 
searching for a street name and zip code will be made faster if you 
also enter the name of the city.

You can also search geographically with "GeoTarget."  Let's say you 
need to find all the photocopy centers in a two-mile radius around 
your office. Choose your office's Select Phone listing as the center 
of your search (the GeoPoint). Then Select Phone will find listings 
within a two-mile radius.

If you have multiple CD-ROM drives, you can use the proprietary 
"Jericho" searching tool, which enables you to open multiple Pro CD 
databases and search across all of them. As far as I can tell, this 
database does not include any 800- numbers, any 900- numbers, or any 
BBS listings.  It does include some fax machine listings.

You can manipulate the data to suit your needs.  You can sort listings 
by ZIP code, for example, tag the listings you want, then export data 
to other programs (for example, database, word processing, 
spreadsheet, or contact management software). Exporting to a 
WordPerfect file is quick, for example, and you can open a comma-
delimited text file into a spreadsheet for further manipulation.  It 
will probably require some tweaking, however.

If you highlight a name and press Alt-F5, Select Phone will place your 
highlighted entry in the center of the screen, and the entries 
surrounding it will be sorted by numerical phone number order.

You can print listings on plain paper or mailing labels. You can 
format a plain-paper printout in terms of margin size and line 
spacing. For label printing, you can choose from 13 types of Avery 
labels, or you can improvise your own. This would be cumbersome, 
though, because there's no preview mode for print jobs. You'd have to 
print, tinker, reprint, tinker some more.

While searching, you may want to store some listings along the way. 
You can store listings temporarily in Select Phone's Tag Manager. The 
Tag Manager stores up to hundreds of listings in RAM for later use, 
even if you clear the screen, insert a new disc, or conduct other 
searches. For permanent storage, you'd export the listings to any of 
several file formats (ASCII, dBASE, galley, label, business card, tab 
delimited, fixed length format, WinFax Lite, WinFax Pro, Windows, and 
Macintosh).

Do you like maps? Let's say you want to identify clusters of your 
customers and develop a targeted mailer. The MapView feature displays 
your selected listings on a U.S. map that has 16 display levels. You 
can't save the maps, but you can print them. You wanna call some 
people? You can dial the listings using your modem.

In this edition of Select Phone, you get two bonus programs. One is 
called the Response List Directory. Response lists contain the names 
of individuals and businesses who have responded to a direct mail or 
other direct marketing offers. The Response List Directory contains 
information on more than 8,000 response lists including the list 
owner, the number of names it contains, the rental fee, etc. (These 
are not the lists themselves--you have to rent the actual mailing 
lists, and that can cost anywhere from $50 per thousand names to $150 
per thousand names.)

The other bonus program, Demographic Browser, displays demographic 
information compiled from the 1990 US Census. This is extremely cool. 
You just enter a ZIP code, and the display shows the ZIP code's total 
population, number of households, average household size, median 
family income, median home value, percentage of population by ethnic 
groups, and several other nuggets of information.

Even if you're not a professional marketer or sales person, you'll 
find this product a lot of fun to use. It has helped me look up long-
lost friends and in genealogy research.

Pro CD Inc.
222 Rosewood Drive
Danvers, MA 01923-4520
Voice:(800)-992-3766
<http://www.procd.com>

Installation/Ease of Use: Silver
User-Friendliness: Gold
Quality: Gold
User: All

6=> Clickables!

Sites Doug and I have come across this week you may be interested in:

<http://www.microsoft.com/corpinfo/press/1997/Apr97/nm2finpr.htm>
<http://www.microsoft.com/netmeeting>

Microsoft Ships NetMeeting 2.0 Final Release; Major Corporations Adopt 
Leading Internet Conferencing Software To Solve Business Problems
More Than 60 Leading Industry Vendors Announce Compatible Products and 
Services.
REDMOND, Wash. - April 28, 1997 - Microsoft Corp. today announced the 
immediate availability of Microsoft NetMeeting conferencing software 
version 2.0 for no-charge download from the Internet (connect-time 
charges may apply). This release marks the first time standards-based 
video conferencing, telephony and multipoint data conferencing for 
real-time collaboration have been integrated into one seamless, easy-
to-use product for use on the Internet and corporate intranets.

<http://www.symantec.com/press/n970423.htm>

Symantec Launches Lawsuit Against McAfee for Copyright Infringement
McAfee Accused of Stealing Vital Code from Norton CrashGuard
CUPERTINO, Calif. -- April 23, 1997 -- Symantec Corporation (Nasdaq: 
SYMC) today filed claim against McAfee Associates for knowingly 
pirating vital software code. In the lawsuit, filed this morning in 
Santa Clara County, Symantec accuses McAfee of stealing code from 
Norton CrashGuard, a crash protection and recovery program, and 
incorporating it into McAfee's PC Medic. The accusations of copyright 
infringement were confirmed by independent analysis prior to the 
filing of the lawsuit. Symantec is asking for a recall of PC Medic and 
an injunction against McAfee to stop shipping versions of PC Medic 
containing Symantec code. Symantec is also seeking to recover all of 
McAfee's profits from shipments of products containing Symantec code 
as well as other monetary damages.

<http://www.javasoft.com/pr/1997/april/pr970402-07.html>

SUN MICROSYSTEMS ANNOUNCES JAVAPC
A Low-Cost Software Upgrade Converting Old PCs into Javatm-Enabled 
Network Computers
San Francisco, Calif., April 2, 1997 - Sun Microsystems, Inc. 
announced JavaPCtm, a software technology that converts older DOS PCs 
simply and easily into network computers. JavaPC will be available in 
the Fall of 1997 and will sell for under $100.

Software for Free!
Symantec has a ton of freeware available for download from their 
website, check it out at 
<http://www.symantec.com/trialware/index.html>.  Included are free, 
fully functional versions of Norton Crashguard and Norton Secret Stuff

If you didn't see it above, download Microsoft's new NetMeeting 2.0 
for free from http://www.microsoft.com/netmeeting - Microsoft's new, 
standards based Internet telephony/conferencing software.

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Managing Editor: Patrick Grote -- mailto:pgrote@i1.net
Assistant Editor: Writer Liaison: Doug Reed--
mailto:dr2web@sprynet.com
Archives: ftp://ftp.uu.net/published/compunotes/
Website: <http://www.geocities.com/~compunotes>
e-mail: mailto:notes@inlink.com
fax: (314) 909-1662
voice: (314) 909-1662
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END OF ISSUE

